![]() If not, click on Change Program and choose Outlook from the list. It should be set to Outlook (desktop) as shown here. In Windows 8 go to Control Panel | Default Programs | Set Associations scroll down to near the bottom and find the Mailto entry (URL: Mailto Protocol). That’s where the default program settings have been for many years. To fix that go to the Windows Control Panel. However we’ve seen situations where Outlook’s check doesn’t work and clicking a Mailto: link opens the thrice-damned Mail app. The ‘Default Programs’ button will open the Windows Control Panel. The setting to do that is at Options | General | Make Outlook the default program for E-mail, Contacts and Calendar. Outlook will check that it’s the default program each time it starts. Usually you don’t have to dig around in Windows. ![]() The problem isn’t Outlook, its Windows and something that’s changed the Windows default action for making a new message. Windows 8 users get the (almost) useless Mail app filling their screen. You click on an email address and should get an Outlook new message window. Sometimes Outlook ‘forgets’ that it’s the place for all email work.
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